Respect for your privacy and the management, protection, and security of your personal data is a priority for our company. We have established this Personal Data Protection Policy to inform you, visitors of the website https://www.elecnet.gr/.
This Personal Data Protection Policy includes:
- Information about the Data Controller of your personal data.
- The types of data we collect about you and the methods of collection.
- The purpose of collecting and processing your personal data and the legal basis for processing.
- The security measures we take to protect your personal data.
- The retention period for your personal data.
- Your rights and how to access them, as well as your options regarding the collection and processing of your data.
- The protection and storage of your data.
Data Controller “ELECNET S.A.”, based in Thessaloniki,
2nd km of the inner Ring Road of Thessaloniki, 56210 Evosmos
Tel: +30 2310 70 35 70 (8 lines)
Diogenous 8, 144 52 – Metamorfosi, Athens
Tel: 2102813200
Fax: 210 9584580
Information We Collect
“Personal Data” is any information that can be used to identify a natural person. ELECNET S.A. collects such information when you use our website.
Specifically:
- If you are a visitor to the website
Through a contact form on the website, and in order to respond to any requests and clarification questions regarding the services we provide, you will be asked to provide your name, surname, and email address. Additionally, our company collects your personal data when you participate in events or other promotional activities we organize.
Automated Data Collection
The website uses only the absolutely necessary cookies for its operation.
We do not record your activity on our website through the use of cookies.
Information Concerning Minors
The website and our services are not intended for use by minors under 13 years of age. We do not collect personal data from minors under 15 years of age without the consent of a parent or guardian. If you are a parent or guardian of a child under 13 and are concerned that your child may have provided us with personal data, please contact us at info@elecnet.gr.
Why We Use Your Personal Data
We use your data in order to:
- Respond to your information requests regarding the services we provide.
- Address customer complaints.
- Send you, where appropriate, promotional communication, information, or material that may interest you, as part of advertising and promoting our products or/and services.
- Improve and maintain our business activities and services.
- Detect, prevent, and address fraud or other illegal activities.
- Review and fulfill your rights concerning your personal data.
- Ensure the protection of rights and assets of ourselves or third parties.
- Other purposes: We may use your data in other ways. In such cases, we will provide specific notices for your information when collecting the data, and we will ensure your consent is obtained before processing, where required.
For these purposes, we will collect and process only the data that is compatible and strictly necessary for the processing purpose.
Who We Share Your Personal Data With
The personal data we collect may be transferred to third parties, to whom “ELECNET S.A.” delegates the processing of personal data on its behalf or with whom it cooperates. Specifically:
Personal data may be transferred to providers of IT products and/or services, companies providing direct mail/courier services, or law firms.
In special cases, personal data may also be transferred to third parties:
- To competent supervisory or judicial authorities if required by applicable legislation or court order.
We do not disclose your personal data to third parties outside the European Union to countries where there is no adequate data protection regime. However, should such a data transfer be necessary, we will take all possible measures to ensure your data is treated securely, such as using Standard Contractual Clauses (SCC) established by the European Commission.
Legal Grounds for Processing Your Personal Data
“ELECNET S.A.” relies on four legal grounds when processing your personal data, which are:
- Performance of a contract: when processing your personal data is necessary for fulfilling our obligations under a contract.
- Legal obligation: when we are required to process your personal data to comply with a legal obligation, such as maintaining records for tax purposes or providing information to a public authority or law enforcement.
- Legitimate interest: we may process data about you when we have a legitimate interest in carrying out a lawful activity to ensure the continuity of this activity, provided this does not override your interests.
- Your consent: we may occasionally ask for your specific consent to process your personal data. Your personal data will only be processed in this way if you agree to it. You can withdraw your consent at any time, without retrospective effect, by contacting us either by mail at the above address or via email at info@elecnet.gr.
Your Rights
Your rights under Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR) are:
- The right to access your personal data that we process.
- The right to correct any incomplete or inaccurate data held by “ELECNET S.A.”.
- The right to delete your personal data.
- The right to restrict the processing of your data.
- The right to data portability to you or to third parties.
You can receive your personal data in a structured, commonly used, and machine-readable format, and transfer it, under lawful conditions, to another data controller, provided this does not adversely affect the rights and freedoms of others (only for automated processing of data you provided with your consent or for the performance of our contract).
- The right to object to the processing of your personal data at any time. “ELECNET S.A.” may not honor this right if it demonstrates compelling and lawful grounds for processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
- The right to file a complaint with the Data Protection Authority (www.dpa.gr, Kifisias Ave. 1-3, 115 23, Athens) if you believe your rights have been violated in any way (right to lodge a complaint with the Authority).
For additional information, as well as to exercise the above rights, please contact us in writing at “ELECNET S.A.”,
2nd km of the inner Ring Road of Thessaloniki, 56210 Evosmos
Tel: +30 2310 70 35 70 (8 lines) Fax: +30 2310 70 35 80
or Diogenous 8, 144 52 – Metamorfosi, Athens
Tel: 2102813200 Fax: 210 9584580
and via email at info@elecnet.gr. Generally, your request will be fulfilled within one month of receipt. Information, notices, and all actions taken under Articles 15 to 22 and 34 of the GDPR are provided free of charge.
Security and Retention of Your Personal Data
We retain your personal data only for the period necessary to fulfill the purposes of processing the data, such as the duration of our contract, your consent, our legal obligations (e.g., record-keeping for tax purposes), and our legitimate interests in each case.
Personal data processing is carried out in a manner that ensures confidentiality. ELECNET S.A. implements appropriate technical and organizational measures to ensure the adequate security of your data against risks from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access, and any other form of unlawful processing.
The data you provide us is protected with appropriate security techniques for ensuring both the secure transmission via the internet and the secure storage in Information Systems.
We require all third parties who may receive your personal data to have appropriate technical and organizational security measures for the protection of your personal data in accordance with Greek and EU data protection laws.
Special Categories of Data
We ask that you do not disclose banking information or sensitive personal data via email. The processing of such personal data does not serve any of the processing purposes as defined above.
Links
“ELECNET S.A.” is not responsible for the content or services of third-party sites linked through hyperlinks or banners (including, but not limited to, social networking sites such as Facebook, YouTube, Pinterest, Google+).
“ELECNET S.A.” does not guarantee or control the availability, content, and privacy policy of the website provided by the link. Any issues encountered when visiting or using them should be addressed directly to the respective websites, which bear exclusive responsibility for their services. Accessing any third-party website through the provided links is at the user’s own risk.
This privacy policy does not apply when the user accesses other applications/websites/platforms/software or services. Please refer to the privacy policies of these applications/websites/platforms/software for more information on how they handle your data.
Update of this Policy
The last update of this policy was made on 15/11/2023.
Please note that this policy may change periodically. If we decide to change our policy, we will notify you through notifications on our site.
If we decide to significantly alter the processing of your personal data, you will be informed in advance, or where required, we will request your consent before processing.
Contact
For any questions or comments regarding this policy and our practices, please feel free to contact us at info@elecnet.gr.